Page 58 - Revista de industrie mai 2019

Caring for for Consumer Comfort: Diversification of Product Offer
Given that Electrica Furnizare operates in a a a a a a a highly competitive market where the products sold (electricity and natural gas) do not not differ from one supplier to another the the competitive advantage is obtained by cost- efficiency additional services available to to customers built consumer loyalty and and modern means of communication and and payment Thus household customers benefit from various pricing options: simple without reservation with with a a a a a single price for active electricity regardless of the monthly consumption or or tariff which includes two components: active electricity price and subscription (TOGETHER package) A low subscription price price coupled with a a a a low low electricity price price leads to the the the reduction in in in the the the the energy costs at the the the the same time with the the the increase in in in in consumption The TOGETHER product is intended for household customers who benefit from a a a a a a single contract for electricity and natural gas For non-household customers Electrica Furnizare proposes tariffs such as: BUSINESS TOGETHER – intended for those who consume electricity and natural gas simultaneously at at the same place of consumption It is a a a a a a a a a two-component tariff: the the electricity component component which includes the the price 58
of of electricity and and the subscription (per day and and place of of consumption) respectively the the natural natural gas gas component that includes the the natural natural gas gas price and and a a a a a a a a a subscription (per day and and place of consumption) STABLE BUSINESS – a a a single price for all hourly intervals with the consumption imbalances included in in in the the the the price and without any effort on on on the the the the part of the the the the customer to to manage the the the the consumer curve STABLE BUSINESS PLUS – a a a tariff that includes two components: the the price of active electricity and the the subscription subscription A low low subscription subscription price price coupled with a a a low low electricity price price leads to the the the the reduction in in in the the the the energy costs at the the the the same time with the the the the increase in in in consumption BUSINESS TIME – has as as specificity the the prices different for the the hourly intervals from from 07:00 07:00 a a a a m m m m m m to to 10:00 10:00 p p p m m m m m m and from from 10:00 10:00 p p m m m m m m to to 07:00 07:00 a a a a a m m m m m m Thus a a a a a higher consumption in the night hours leads to a a a a a a lower electricity price price Imbalances are included in in the price price and it is is paid only what is is consumed MOBILE BUSINESS – the the the tariff allows part of the the the the energy necessary to to to the the the the customer to to to be purchased from the the the Day-Ahead Market (DAM) in a a a a a a a share negotiated with the customer (between 10% and 100%) MOBILE BUSINESS PLUS – the the price is is customized based on on on the the the hourly consumption consumption curve On the the basis of consumption consumption forecasts (hourly daily monthly) an an an advantageous price can be obtained For all these tariffs the the the customer can choose for the the the EI - electronic invoice version saving time supporting environmental protection and streamlining operation Among the the advantages of the the electronic invoice we can list:
ß guarantee of of of the the the the authenticity of of of the the the the origin integrity of of of of the the the the the content and legibility of of of of the the the the the invoice from the the the the the time of of of issue to to the the the the end of of of the the the the electronic storage/archiving period ß compliance with internal regulations of existing national and European laws including the Tax Code ß guarantee of fast effortless access to invoice information ß elimination of of costs of of physical archiving for the entire period required by law ß elimination of of the the risk of of deletion or or loss associated with with the the the human factor By the the the electronic signature with with a a a a a a a a a qualified digital certificate and the the the time stamping the the the the requirements imposed by the the the Tax Code are met and thus the the the electronic invoice acquires legal value With MyElectrica application a a a a a a a a communication tool dedicated to to to Electrica Furnizare customers they facilitated the the the access to to data and functions from the the the personal account: activation of the the electronic invoice index transmission through self- reading accessing of issued invoices and and their status with the the the possibility to securely pay them online and and quickly visualization of of the the the the consumption chart location on on on on on on the the the map of of of of the the the customer relationship offices possibility of of of contacting the the supplier by sending a a a a a a direct message from the the application General Manager Mircea Pătrăşcoiu The General Manager of Electrica Furnizare Mr Mircea Pătrăşcoiu relied on on an an an active management the identification of vulnerabilities and capitalization on on on opportunities Thus the the Company is currently the the top supplier of utilities in in Romania According to to him we can talk about
a a a a a a a a series of key factors directions and market trends that influence the results of of Electrica Furnizare operations We can talk on on on the the one hand of of external factors which the the Company management can not control such as: the the general regulatory framework framework and the the the legal framework framework in which Electrica Furnizare operates the the regulated tariffs approved by ANRE (transport distribution supply etc ) the the the cost of of purchase of of energy the the the macroeconomic trends in the the the the national economy and and the the energy demand or